Terms and Conditions.
Terms and Conditions for Retreats
We’re so glad you’re considering joining us at Soreen Retreats. These terms are here to ensure clarity and mutual understanding — so you can feel confident in what to expect, and we can create a beautiful, safe, and supportive experience together.
Participation & Personal Responsibility
By booking a retreat with us, you're confirming that you've read and understood the information provided about the retreat, and that it feels like a good fit for you.
While we carefully design our experiences to suit a range of levels, it’s your responsibility to ensure that any physical activities, such as yoga, swimming or hiking, are appropriate for your current level of health and fitness. Please consult a healthcare professional if you’re unsure.
Health & Wellbeing
Our retreats are designed to nurture your wellbeing, but they’re not a substitute for medical care. If you have any health conditions — physical or mental — that could impact your participation, please speak with us in advance. Your safety and comfort are our priority, and we’ll always do our best to accommodate where we can.
Travel & Insurance
We kindly ask that you take out comprehensive travel insurance that includes coverage for illness, injury, trip cancellation and delays. This gives peace of mind in case the unexpected happens and ensures you're supported every step of the way.
Please note that all travel to and from the retreat, as well as any visas or documentation, are your responsibility.
Cancellations & Changes
We understand that life happens. If you need to cancel your place, please let us know as soon as possible. Due to the nature of our small-group retreats and advance bookings with our venues, we operate a clear cancellation policy, outlined in on the website page of each retreat and in your booking confirmation email.
In the unlikely event that we need to make changes to the retreat or cancel it altogether (for example, due to unforeseen circumstances), we’ll offer you a full refund or the option to transfer to a future retreat.
Liability
We take every reasonable step to provide a safe and enriching experience. However, by joining a retreat, you acknowledge that participation in any physical activity or travel involves a level of personal risk, and you agree to assume responsibility for your own wellbeing during the retreat.
By booking a retreat with us, you acknowledge and agree to the above terms and conditions.